Conseiller / Conseillère clientèle à distance Bilingue Italien
Gennevilliers ─ La mission démarre au plus vite
Description du poste
***require a native level in both written and spoken communication skills in Italian*** The operation is open from Monday to Saturday, opening hours are : - Monday to Friday 8AM to 8PM - 1 Saturday per month from 8AM to 2PM by rotation in the team (you will receive your plannings 2 to 3 weeks in advance) Terms and conditions: - We offer a permanent contract CDI 36h/week - 2 months trial period + training session - Monthly salary gross 1521,25€ - + 152€ monthly gross for the English language (our official language) - + 152€ monthly gross for each foreign spoken and written language in the company (depending on the market) - + 152€ monthly gross as a performance bonus - 1€ for each worked hour regarding attendance, quality and productivity - this bonus will take place after the 2 weeks of training, and regarding your effective monthly work. 25 days off + 7 days RTT Private medical insurance and life insurance 50% of the public transport fee refunded Access to the restaurant of the company, and to the Work Council.
Le salaire sera de 1521 € brut par mois, sur une base de 35h.
Vous prendrez part aux missions suivantes :
- Conseiller un client
- Vérifier l'identité et les coordonnées de l'interlocuteur
- Gérer des appels entrants
- Gérer des appels sortants
- Proposer une solution d'assistance