📍 Barcelona, Spain | Full-time or Part-time | Permanent Contract

Join a leading international customer service company in Barcelona – one of Europe’s most vibrant cities. This fast-growing hub is shaping the future of multilingual customer support across the continent, collaborating with global teams and delivering excellent service every day.

The Company

For over a decade, this international group has been transforming the customer service industry with an innovative, people-first approach. With offices in Barcelona, Valencia, and Casablanca, it brings together more than 900 employees from all over the world. Diversity, inclusion, and respect are at the core of its culture, making it an award-winning employer recognized for its social and environmental responsibility.

Why Join Us?

Joining means being part of a dynamic, multicultural community where collaboration and growth are key. You’ll work in an inspiring office just minutes from the beach, enjoy social activities, sports, and team events, and have access to continuous learning opportunities. Whether you’re looking to launch or grow your career, this is a place where you’ll feel valued and supported.

Your Responsibilities

• Assist German-speaking customers via phone, email, and chat
  
• Ensure accurate and timely resolution of customer requests
  
• Deliver personalized, high-quality customer support
  
• Follow internal processes to manage sensitive data (training provided)
  
• Collaborate with your team and contribute to a positive work environment
  

Your Profile

• German (fluent) + English (C1)
  
• At least 1 year experience in a call center or customer service role
  
• Strong communication and active listening skills
  
• Solution-oriented, detail-focused, and adaptable
  
• Tech-savvy, able to navigate multiple systems with ease
  

What We Offer

• Permanent contract with flexible schedules (39h, 32h, or 24h/week)
  
• Salary package up to 21.000 €/year (including bonus)
  
• Hybrid work options (must be living in Barcelona) 
• Training program with theory and practice to become an expert
  
• Spanish lessons, wellness initiatives, team-building events
  
• Relocation support and guidance to obtain your NIE
  

👋 Ready to start your international career under the sun? Apply now and join a team that truly values you.