📍  Barcelona, Spain | Full-time or Part-time | Permanent Contract

Join a leading global customer service company in Barcelona, the vibrant second-largest city in Spain. This fast-growing office is becoming a key multilingual service hub for Europe, working closely with teams across the world. 

➤ We are hiring a full-time Customer Advisor, bilingual in Dutch or Flemish, for the Barcelona office.

The company

For over 10 years, this international organization has been reshaping the future of customer service with a forward-looking vision. With offices in Casablanca, Barcelona, and Valencia, it brings together more than 900 team members from diverse backgrounds. Its greatest strength lies in its people: diversity, respect, and collaboration are at the heart of its culture. Socially responsible and recognized for its sustainability efforts, it offers a professional, inclusive, and people-first workplace.

Why join?

Joining means becoming part of a young, multicultural community where everyone belongs. You’ll enjoy an inspiring work environment just minutes from the beach, with plenty of social and sports activities to connect with colleagues. Personal growth is a priority, with continuous learning and real opportunities to build your career. The atmosphere is welcoming, teamwork comes naturally, and every individual matters. It’s the perfect place to start your career, learn new skills, and thrive.

Your missions:

• Respond to Dutch/Flemish-speaking customer inquiries via inbound calls/emails/chat
• Ensure accurate response and follow-up of customer requests
• Handle sensitive data with accuracy (full training provided)
• Provide high-quality customer service and offer tailored solutions
• Participate within a dynamic team with a positive attitude towards change

This opportunity is perfect for you if:

• You speak Dutch or Flemish (C2) + English (C1)
• You have at least one year experience in a call center or a similar customer service role
• You are a strong team player with excellent listening and communication skills
• You’re service-oriented, detail-focused, and a natural problem solver
• You’re tech-savvy and comfortable switching between multiple systems

What’s in it for you:

• Permanent contract with flexible schedules (39h, 32h, or 24h/week) ;

• Based salary package : up to 21.000 € per year (bonus included) ;

• Hybrid/remote work options, plus a supportive team culture ;

• Strong training program, combining theory and practice to become an expert ;

• Spanish lessons, team events, wellness support & performance bonuses ;
• Relocation help and guidance with your NIE (Foreigner ID Number) ;

👋 Ready to kick off your international career in a sunny, fast-moving city with a company that truly values you? Apply now with Bruce.